55rpPrivacy Policy

This page describes what data we collect when you use 55rp and how we keep that information protected. We gather personal details (email, name, phone, ID documents) to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank accounts, and comply with anti-money-laundering laws. Our servers may sit outside your jurisdiction, but we encrypt all data in transit and at rest.

We at 55rp are committed to transparency about how your data flows between our platform, payment processors, and third-party vendors. This privacy policy outlines our practices. If you have questions about your data or wish to exercise your rights (e.g., request access, deletion, or correction), contact our support team via the contact form on our website.

Our services are available only where local law permits. By creating a 55rp account, you consent to the data practices described here. If you do not agree, you may decline to use our platform.

What Data We Collect at 55rp

When you register on 55rp, we collect your email address, full name, date of birth, phone number, and residential address. These are required for account creation and KYC (Know Your Customer) verification. We also collect a copy of your government-issued ID (KTP, passport, or driver's license) and a selfie photo to verify your identity and prevent fraud. This ID data is processed by our verification team and stored securely with encryption.

During deposits and withdrawals, we collect transaction details: the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), the amount, timestamp, and status. We do not store your e-wallet PIN, bank password, or full card numbers. Payment processors handle those credentials directly; we only see transaction confirmations and receipt tokens.

We log your account activity: which markets you view (Liga 1, Piala AFF, Champions League, live-dealer tables, slots), your bets, settlement outcomes, and withdrawal requests. This data helps us identify unusual patterns (fraud detection), resolve disputes, and comply with AML regulations. We also collect technical data: your IP address, device type, browser type, and approximate location. This helps us detect unauthorized access and optimize platform performance.

How We Use Your Data on 55rp

• Account verification: We verify your identity to prevent fraud and meet regulatory requirements in Jakarta, Surabaya, Bandung, Medan, and other regions.
• Payment processing: We share necessary details with payment processors (online payment, e-wallet, mobile banking fintech partners; local payment, online payment, e-wallet, mobile banking banking partners) to execute deposits and withdrawals.
• Regulatory compliance: We retain records for anti-money-laundering (AML) and know-your-customer (KYC) compliance, which may require reporting to financial authorities.
• Customer support: We use your data to respond to account inquiries, resolve settlement disputes, and send account notifications (e.g., withdrawal confirmations).
• Platform security: We analyze login patterns, IP changes, and transaction anomalies to detect fraud and protect your account.
• Analytics: We analyze aggregate (anonymized) data to understand user behavior, improve game selection, and optimize 55rp performance.

We do not sell your personal data to third parties for marketing. We do not share your full name or ID with sports leagues (Liga 1, Piala AFF, Champions League) or game providers. We only share what is legally necessary with payment processors and regulators.

55rp Data Practices and Your Rights

Third-Party Processors and Data Sharing

We at 55rp work with third-party vendors to run our platform. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet networks, and mobile banking, local payment, online payment, e-wallet) receive transaction information necessary to process your deposits and withdrawals. Identity verification vendors receive your ID and selfie to confirm your identity. These vendors are contractually obligated to protect your data and use it only for the services they provide to 55rp.

We may disclose your data if required by law—for example, if a court orders us to provide account records, or if financial authorities request AML compliance data. We will notify you of such requests unless prohibited by law.

Cookies and Tracking Technology on 55rp

When you access 55rp, we use cookies and similar tracking technologies to store your login session, remember your preferences, and analyze site usage. Essential cookies keep you logged in; analytical cookies help us understand which features users engage with most. We use these insights to improve 55rp's performance and user experience.

Most browsers allow you to disable cookies, but doing so may prevent you from logging into 55rp or placing bets. Third-party cookies (from ad networks or analytics services) are not essential; you may disable them without affecting core functionality.

Data Retention and Deletion

We retain your account data (email, name, ID, transaction history) for a minimum of several years. This retention period covers legal holds for AML compliance, dispute resolution, and regulatory audits. We cannot delete data during this period even if you request it, unless you are in a jurisdiction with specific data-deletion rights (e.g., GDPR in the EU).

If you wish to close your account, contact our support team. We will process your outstanding balance for withdrawal, then mark your account as inactive. Your historical data (transaction records, bet slips) remains in our system for compliance purposes, but we will not use it for marketing or new feature development.

KYC verification

Know Your Customer checks required by anti-money-laundering laws. We collect your ID and selfie to confirm your identity before allowing deposits or withdrawals.

AML compliance

Anti-Money Laundering regulations. We monitor account activity for suspicious patterns and report to financial authorities if required.

Data encryption

We use HTTPS and encryption to protect data in transit. Passwords and sensitive documents are encrypted at rest.

Third-party processor

A vendor (payment processor, identity checker, analytics service) that we contract to handle part of our operations.

Your Rights and Contact Information

You have the right to know what data we hold about you. You may request a copy of your account information by contacting our support team with your 55rp email and account ID. We will provide this information within a reasonable timeframe, typically 5–10 business days.

You may also request correction of inaccurate data (e.g., if we have the wrong phone number on file) or deletion of data, subject to legal and regulatory constraints. To exercise these rights, contact our support page with a clear request and supporting details.

If you believe we have violated your privacy or mishandled your data, you may file a complaint with your local data-protection authority. In Indonesia, the relevant authority depends on your jurisdiction—check your provincial government's guidelines for data-protection contacts.